Sugar Bomb Perfume

Klang

Customer Service

Responsibilities: Manage large amounts of incoming chat/message from customers. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationship and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up

Livestream Admin

Responsibilities: Coordinate and manage product details for livestreams, ensuring accurate and up-to-date information is provided. Schedule host timetables and coordinate with hosts to ensure proper coverage and timely livestream sessions. Manage technical aspects such as pinning product, change the price and coordinating interactions. Read and analyze backend data to insights into the performance of livestreams.

Supervisor (Logistic)

Responsibilities Supervise and monitor the performance of operators in Logistic division. Receive packaging material and raw material from supplier. Ensure received items are stored in designated space. Make sure all materials for production is prepared according to the planning. Update and key in data correctly into the system. Assist in inventory stock take. Report to

Assistant (Machinery)

Responsibilities Develop and formulate maintenance program such as standard procedures and operating instruction. Plan and ensure maintenance works are carried out within stipulated time and expected specification performance. Conduct regular inspection. Ensure maintenance works are comply with safety and standards. Attend to internal customer’s needs, enquiries and complaints related to maintenance works. Good knowledge on